How our ER Wait Times are Calculated

ER wait times, as displayed on this website, are an average and provided for informational purposes only. If you are having a medical emergency, call 9-1-1.

The ER wait time as shown is calculated using a 4 hour rolling average which is updated every 15 minutes. Each time used to calculate the average is defined as the time of patient arrival at the ER until the time a patient is greeted by a qualified medical professional. A qualified medical professional is defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP). 

Patients are triaged at arrival and are then seen by a qualified medical professional in the priority order based on their presenting complaint and reason for visit.
The national average wait time, according to the Center for Disease Control and Prevention (CD), is 1 hour.